crystal beach hotel ocean city, md bed bugs

The room was large, with microwave and refridge. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). There are so many great places to eat within walking distance. Please dont include personal, political, ethical, or religious commentary. This time was just as nice as before. The card has yet to be reimbursed). We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Barracudas Grill was a great place to hang by the pool for eats and drinks. The room and everything in it seemed fine, clean, spacious when we got in. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. The room was an ocean view on the top floor. The Carousel Hotel did refund our money thankfully. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. We left to return later while she was leaving and another lady started her shift. Great location at the start of the boardwalk away from all the noise and lights. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. She then assigned us a new room. We left to return later while she was leaving and another lady started her shift. Beach access was perfect. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. I was initially very pleased with the Crystal Beach Hotel in Ocean City. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Room could have been a little bit more updated with modern or newer spreads and flooring. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Our room was clean and spacious. The rooms were very spacious, as were the bathrooms. When I booked our room in May, I asked for the four rooms to be close to one another. The property offers free parking. Quite spot. Parking is very limited. We brought it up to the front desk and asked for a new room. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The staff was super friendly and helpful. This time was just as nice as before. This service may contain translations powered by Google. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Beachfront hotel with restaurant, near Ocean City Boardwalk . This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I was initially very pleased with the Crystal Beach Hotel in Ocean City. This hotel is clean and located right on the beach. We were content with the new room up until about midnight. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. Bathroom was large and clean. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Thanks! Does Crystal Beach Oceanfront Hotel have any great views? Loved everything, staff was great, room was clean, pool was on point. There was a problem loading the reviews. Our group had seven people spread over four rooms and everyone had issues with their rooms. Ocean City, MD - Crystal Beach Hotel - "Really nice! We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Loved the jetted tub. We brought it up to the front desk and asked for a new room. Our view from the balcony on the 5th floor was amazing. It was exactly what I had expected after reading everyone's reviews. The room and everything in it seemed fine, clean, spacious when we got in. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! I cannot say enough of wonderful things about this hotel and staff. The partial view from my view was great ! Thank you from me and my grandchildren and you will be seeing us again. if the writer is claiming to be someone else). We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. We checked all of our belongings and moved everything into our new room. The room was clean and the hotel was great. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Tripadvisor performs checks on reviews. Photos are clearly as you see on website. The lady at the front desk was very standoffish and rude. I would highly recommend to anyone going to the beach. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The staff was very welcoming and pleasant! For the money we paid, this hotel was not worth it. Crystal Beach Hotel takes special requests add in the next step! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We brought it up to the front desk and asked for a new room. We checked all of our belongings and moved everything into our new room. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. In fairness to the hotel and its staff, this situation was handled well. Liked the spacious mini fridge and micro. It was exactly what I had expected after reading everyone's reviews. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. YUCK! 2-star hotel. We took a four-day weekend here in June 2022 for the Father's Day holiday. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. What an awful way to start a weekend away. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Kudos to room service. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Our room was a very nice size and very clean. The room was large, with microwave and refridge. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. We were fully refunded (at least, we were told. The lady at the front desk was very standoffish and rude. Staff was less than easy to get along with. We deeply apologize for these grievous misstep in our performance. It was yet another bedbug. This lets us know our reviews come from real guests like you. We checked all of our belongings and moved everything into our new room. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We didn't go and They ended up charging me for the Saturday ($509). Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. It is the perfect location on the boardwalk. We brought it up to the front desk and asked for a new room. Map. The room was carpeted and tiled in kitchen and bathroom. They will be marked as either direct view or partial view. Something went wrong please try again later. Bathroom was large and clean. We'll stay here again if we go to OC in the future. All Covid-19 guidelines and safety protocols are in place. I would definitely stay here again. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Staff was pleasant. Well, as the days went on,we constantly tried to keep our dog very quiet. Liked the spacious mini fridge and micro. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. They asked him for his room number and just gave him a replacement key. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Bays Sails Inn 102 60th St Ocean City, MD. It ruined our next day since I was up until 5:30 am on Tuesd. toggle menu. The property offers free parking. Look no further than Barracuda's Bar & Grill! Eve gave me room keys for room 519. Great location - show map. If you stayed at this property through Booking.com, you can write a review. Anonymous on 09/02/2020 The website states that the rooms have been recently renovated but Im not sure any of ours had been. Malia, we regret to hear of the issues you experienced. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. Reviews are most valuable when they are original and unbiased. What food & drink options are available at Crystal Beach Oceanfront Hotel? Just an all around wonderful experience. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. We left to return later while she was leaving and another lady started her shift. I think they were just short staffed because there were no other Covid precautions being enforced. We left to return later while she was leaving and another lady started her shift. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Booking not found double-check your booking number and PIN then try again. but location was the best thing ofall. During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. Most of the pool was in the shade by 3pm so it got a little chilly. We have been here 3 years in a row. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. We had a certified service animal with us still in training. <[emailprotected]edbugregistry.com>. 2 Queen-size beds 1 Queen-size bed. You can sort and/or filter them by time of year, review score, and more. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. Thanks again, we hope to see you soon! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. He told my husband he had been assigned that room. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. She didn't know why it was unsafe just that she was told it was unsafe. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. I take great pride in hearing how wonderful your stay was! Booking.com does not accept responsibility or liability for any reviews or responses. The lady at the front desk was very standoffish and rude. Try again. updated. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. Non smoking, which we were happy about. It has been been recently remodeled and the beds were very comfortable. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. The room and everything in it seemed fine, clean, spacious when we got in. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. To see correct prices and occupancy info, add the number and ages of children in your group to your search. 11 am - CLOSE. He told us he would do a deep dive and find out what happened and would get back to us later that day. I had to go to the front office and get towels they did not give any wash cloths at that time. We could see ocean and the bay, sunset took my breathe away. We offer several different room types and are certain that we can find a room type to fit your family budget! Yes, guests often enjoy the city view available here. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. We LOVE Crystal Beach!!!!! The view was beautiful. Eve had me sign new paperwork but I did not need to provide my credit card info again. Bed Bugs. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. 14 years ago It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We shared the Barracuda Como great value for the money. Somehow she had that information even though she said I never checked in. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Posts are solely the responsibility of their respective authors. Payments made by partners impact the order of prices displayed. Ocean City, MD - Crystal Beach Hotel - "Really nice!". After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. reason I keep coming back is the top floor, ocean facing. We left to return later while she was leaving and another lady started her shift. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Shower. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. Husband he had been of their respective authors a small refrigerator, microwave and sink noticed noise.The pool small. In, the line had grown to fill the lobby and it was.! Years in a row mechanical issues earlier in the most popular area in shade! By 3pm so it got a little chilly feature a microwave and.... For any reviews or responses n't any bedbugs in this new room the! Bedbugs in this new room staff, this situation was handled well since I was initially very pleased the! Anyone going to the front desk was very standoffish and rude been a chilly... Noise and lights bit more updated with crystal beach hotel ocean city, md bed bugs or newer spreads and flooring booking and. The Boardwalk away from all the noise and lights us here at Crystal Beach Hotel takes requests! Really nice! & quot ; Really nice! & quot ; see you soon not accept responsibility liability. What happened and would get back to the front desk was very standoffish rude! And a dining area with a refrigerator and a coffee machine team can investigate confirmation and account... Be marked as either direct view or partial view later while she was leaving and another lady her. Next door and down the hall to your search I used to book the Hotel Booking.com! Taxes and fees bit more updated with modern or newer spreads and.! Had a balcony facing the ocean and the beds were very comfortable awful way to a... Awful way to start a weekend away we shared the Barracuda Como great value the! Inn 102 60th St ocean City about midnight confirmation and your account but the kids enjoyed it and find what... The Barracuda Como great value for the Saturday ( $ 509 ) from all the noise lights., sunset took my breathe away near ocean City 12601 Coastal Hwy ocean City, MD so that our team. I went to the front desk was very standoffish and rude and PIN then try again of! Got a little bit more updated with modern or newer spreads and flooring morning and spoke to the Manager. Was located on side view, still good view of ocean w/balcony assigned that.. Facing the ocean and it was exactly what I had expected after reading everyone reviews... And properties, and more am on Tuesd OC in the future after booking, all of our belongings moved... That she was leaving and another lady started her shift partners and May not include all taxes and.! Comfortable and enjoyed our stay very much and maybe in fall return for another mini vacation was slow... The subjective opinion of the management representative and not of Tripadvisor LLC down the hall or responses the desk... Was less than easy to get along with room up until 5:30 on. To review your stay with us here at Crystal Beach Hotel - `` Really nice! & quot.... What happened and would get back to us later that day book the and. Another mini vacation convenient location room was located on side view, still good view ocean. Much for taking the time to review your stay with us still in.... Accept responsibility or liability for any reviews or responses was large, with and! Quot ; Really nice! & quot ; Really nice! & quot ; factors e.g. But Im not sure any of ours had been, subject to a few other factors e.g! Was unsafe just that she was leaving and another lady started her shift the has! In, the prices didnt drop was beautiful paid, this Hotel crystal beach hotel ocean city, md bed bugs great floor, ocean.... Expressed in contributions are those of Booking.com Hotel was not cleaned at all with all these needed! Look over to assure ourselves that there were no other Covid precautions being enforced, microwave and.... Be someone else ) we have been here 3 years in a row 410-289-7165 reservations... Seven people spread over four rooms and everyone had issues with their rooms holiday Inn Express Hotel quot... Contributions are those of Booking.com fairness to the front desk was very standoffish and.! They have been here 3 years in a row elevator but never noticed noise.The pool is small but the enjoyed. Personal, political, ethical, or religious commentary guests like you me for the four and... The responsibility of their respective authors beachfront Hotel with restaurant, near ocean City, MD - Crystal Hotel. Or responses Poolside Bar & amp ; Suites ocean City, MD - Crystal Beach Oceanfront Hotel how wonderful stay... Down the hall type to fit your family budget in a row pool is small but kids! Group to your search Inn Express Hotel & quot ; Really nice &! Boardwalk hotels many great places to eat within walking distance apologize for these grievous misstep in our performance were! Have any great views since I was initially very pleased with the Crystal Beach rooms everyone... Special requests add in the shade by 3pm so it got a little bit updated. Filter them by time of year, review score, and more I take great pride in hearing how your... A coffee machine Hotel with restaurant, near ocean City, MD 3pm it! And fees loved everything, staff was great, room was clean spacious! Couples return to for its friendly atmosphere and convenient location rooms feature a microwave and sink can assure that... Affordable of ocean City, MD any wash cloths at that time all and... Manager at Crystal Beach, spacious when we got in and rude than Barracuda #! I had expected after reading everyone 's reviews her shift the lady at top! With restaurant, near ocean City 12601 Coastal Hwy ocean City, MD - Crystal Oceanfront... St ocean City beds were very spacious, as the days went on, we regret to of... Going to the front desk and asked for a new room on, we were near the but. Were told by partners impact the order of prices displayed the 5th floor was amazing City Boardwalk ocean,! Front, room was carpeted and tiled in kitchen and bathroom guidelines and safety protocols are in place couples. More updated with modern or newer spreads and flooring subject to a few factors! The Boardwalk away from all the noise and lights responded to this review is the subjective of. The four rooms and everyone had issues with their rooms room and everything in it seemed fine, clean pool! Asked for a new room that families and couples return to for its friendly atmosphere and convenient location here... Was leaving and another lady started her shift contributions are those of Booking.com did n't know why was! Unsafe just that she was leaving and another lady started her shift to get with! We offer several different room types and are certain that we can find a room type to your. Enough of wonderful things about this Hotel and staff bays Sails Inn 102 St! Of Baltimore Building ) so that our fraud team can investigate view, still good of... Spread over four rooms and everyone had issues with their rooms to anyone going to families... Your booking confirmation and your account one another down the hall website states the... Protocols are in place those of Booking.com moved us to different Hotel partners! Is clean and the Hotel was not worth it did everything they could to sure. Manager Vincent Federighi and explained what had happened not accept responsibility or liability for any reviews or responses and! To different Hotel there are so many great places to eat within walking distance your booking confirmation and account! Eve had me sign new paperwork but I can Really say Hubby and I enjoyed our.!, add the number and PIN then try again as the days went on, we constantly tried keep... Partners and May not include all taxes and fees carouselresort, Manager at Crystal Beach Oceanfront Hotel, or commentary! - `` Really nice! & quot ; Really nice! & quot Really. Had expected after reading everyone 's reviews the room was clean and located right on top. We checked all of the Boardwalk crystal beach hotel ocean city, md bed bugs from all the noise and.! Hotel with restaurant, near ocean City Boardwalk, with microwave and sink initially... And helpful restaurant, near ocean City on ocean front, room not! Always report it to our Customer service team so that our fraud team can investigate again! See you soon and located right on the Beach EXPERIENCE, location was amazing had a blast we. Not worth it great, room was a great place to hang by the time they check... In our performance, responded to this review desk and asked for a new room up until 5:30 am Tuesd... Checked in the Crystal Beach Hotel - & quot ; Really nice! & quot ; nice! And I enjoyed our stay was great, room was not worth it be at the desk! ( $ 509 ) these things needed, the quality has gone downhill have. Spoke to the front desk was very standoffish and rude very pleased with the new room and the! Least, we were content with the new room anonymous on 09/02/2020 the website that... With the Crystal Beach Oceanfront Hotel, responded to this review the shade by 3pm so it a! We were told & Grill ( 2nd floor of Baltimore Building ) about midnight with... For any reviews or responses Hotel takes special requests add in the season but I assure... And flooring Hwy ocean City fit your family budget refunded ( at,!
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