Move it closer to the router and see if this solves the problem. I've tried updating and reinstalling the app with no luck. Try the following voice commands. I’m not sure if it can work like that with thermostats. I don’t see an Alexa skill for that thermostat? I've tried removing and re-adding it, I messed with the device in the smartthings dev ui (change device handler type and change back), reset the thermostat … Alexa says it’s unresponsive. alexa smart home ... is not responding / server is unresponsive. Configure Amazon Alexa app for first time use and make sure is ON. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Might be worth a read. Both were previously using the Hank RGBW driver (because @mike.maxwell hadn't released the Aeotec-specific driver yet), but I changed them all to use the Aetoc driver concurrent with its release. Sync the T6 thermostat to work with Honeywell Home app. Ask the Community. marktheknife September 29, 2018, 3:21am #2. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. Concur - same issue here with 1.1.5.115 firmware on my Hub. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". This means that an Alexa-controlled thermostat is, quite simply, an intrinsic part of your Wiser Smart Home System.. However, we stand by our products. Still no joy. How do I enable Amazon Alexa Voice Service on my voice-enabled ecobee thermostat? The Nest Thermostat is a piece of hardware with circuitry and an operating system, just like any computer. There is definitely something strange going on with these particular bulbs and their driver. How do I set up my Sensi thermostat to work with Amazon Alexa? I just reached out to someone from the live chat. The group metadata also describes the category for the endpoint, in this case a "Thermostat". I have the ISY connected to Amazon Alexa and my lights, scenes and motion detectors work great. Tap on Wyze and then Disable Skill. The devices still respond to voice commands. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. I’ve seen it intermittently. Restart the Alexa-enabled device. I'll check that thread for some more ideas. Google Nest’s support for new technologies like Alexa gives you more ways to control your Nest home while you’re out and when you’re at home. Lowers thermostat temperature setting by two degrees. Tap on Skills & Games. Previously I had been running OH2.5 and I am initially just trying to recreate that working implementation … If so, how can I fix it? However, there is a strangeness with some Aeotec multi-color LED products. The smart driver is for Zwave Plus switches where instant status is being sent. Sometimes the cold can come out of nowhere. The default device type is "Stelpro Ki Thermostat". Thanks for the reply. Start at the top instead of the random part my link will take you. The lights are turned on or off). Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? However, the devices respond in the correct way (e.g. The lights are turned on or off). The Alexa app can’t control the devices either. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. After a long time in the making I am excited to announce that Amazon has approved the next version of our Alexa app, which is now live and available for use. Tap Amazon Alexa. Alexa says the Thermostat is unresponsive in the Alexa app. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Alexa, raise thermostat temperature. Note: If you are looking for information on setting up control of your ecobee 3 or ecobee3 lite from your echo device, see the article on enabling the ecobee plus skill on your ecobee3 or ecobee3 lite . I just fixed my issue. Note: you must have a registered Sensi account to set up your thermostat to work with Amazon Alexa services. Quite a few mention Alexa and it doesn’t appear there is an official device handler? Tap on the three lines in the upper left-hand corner. bhinman December 24, 2020, 8:26pm Does the Alexa HomeSeer skill use myHS in some fashion? After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). So let Alexa handle it while you get back into bed. After enabling the Nexia skill, and clicking on Discover Devices in the Alexa Smart Home setup, Alexa will discover your lights and several other things in your Nexia system. Therefore, we will continue Alexa also has a companion website and companion apps for iOS and Android. Tap on Your Skills. When the message comes up you can not see the current state of the device. Press J to jump to the feed. The devices still respond to voice commands. Close. I found this because I noticed the recently my switches weren't updating state on Sharp Tools, so I went into my devices and sure enough, they were showing off in HE but the they were on. Note: If you are looking for information on setting up control of your ecobee 3 or ecobee3 lite from your echo device, see the article on enabling … Founded in 2016, Meross is a global provider of Wi-Fi and Smart Home devices and services. After a long time in the making I am excited to announce that Amazon has approved the next version of our Alexa app, which is now live and available for use. I'm getting the same erratic responses to turning voice scenes on. I assume I will have to unpair all of my switches to upgrade them because I need to attach them to the other zwave stick. Smart home. Install Amazon Alexa app. I changed the device driver from Generic Z-wave smart Dimmer to Generic Z-Wave Dimmer and it fixed my issue. This includes the Amazon Echo family of smart speakers, Fire tablets, as well as FireTV with Alexa remote. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Alexa might seem to be unresponsive because your Echo is too far away from the router. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. I have both the Multi-color LED Bulb 6 and the Multi-color LED strip lights. And finally, you can read and adjust thermostat temperature on any Alexa speaker connected to the same Amazon account as the thermostat. Hopefully that goes right to the post that details the steps. No info on if they are reusing that model number. Hi All, I have a Stelpro Ki Thermastat that works great with smartthings, but alexa is not recognizing it. I'm at work so can't fully test it, but I can see it's actually recognized and controllable on the alexa app. I have noticed some reviews there that indicate that Alexa can't control locks and thermostats, however, it CAN! I have an Insteon 2441TH Thermostat that is currently connected to ISY-994i v4.6.2. My smart thermostat keeps getting disconnected from Alexa and it's super annoying. When the message comes up you can not see the current state of the device. There's mention that the default handler by smartthings is over 2 years old. Which one did you want?" However, users claim the problem has been going on … I've tried the usual fixes (completely remove the app from the Hubitat side, unlink the skill in Alexa, drop devices, and then rediscover things), but haven't had any luck. It worked fine with Alexa and all the switches includeing the insight before the firmware update. 0. Posted by 2 months ago. Aside from Alexa integration, the ecobee4 is virtually identical to the ecobee3, which has enjoyed a multi-year run as our overall top smart thermostat pick. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. Followed the directions layed out very clearly here: https://community.smartthings.com/t/release-stelpro-releases-the-first-z-wave-plus-line-voltage-thermostat-the-stzw402-stelpro-ki-thermostat/39278/112. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. See if restarting your Echo solves the problem of Alexa not responding. No - just follow the instructions to add the z-wave stick as a secondary controller. At least today, buying that model gets you a ZWave Plus. Alexa thermostats take the effort out of changing room temperatures with a variety of intuitive features that can be controlled anytime, anywhere. Has anyone else seen this behavior? When added through the alexa app, it's detected and appears, but tapping on the device ("Heat" in the app) it says the "Server is unresponsive". In this example a single endpoint is created called "Bedroom", its various interfaces are mapped to different openHAB items. iOS. Raises thermostat setting by two degrees. It can be used with Alexa compliant smart home devices. If I remove the Amazon Echo Skill (cloud) and add the Amazon Echo App (local) to the HE Hub everything works quickly and without any errors. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Strange because I can do it all in the Smarthings all from my phone! After careful consideration, Johnson Controls has discontinued the GLAS Smart Thermostat (model number SIO2-10000). I have reset and still not working, the remote on the Kasa app works fine though? Sign in to your Sensi account, and tap Link. I had looked through it, but over a month ago. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. If you'd like more information on Wiser, our Smart Thermostat products, or our setup … https://community.smartthings.com/t/release-stelpro-releases-the-first-z-wave-plus-line-voltage-thermostat-the-stzw402-stelpro-ki-thermostat/39278?page=5. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Stelpro's updated handler is maintained (probably unofficially) here: https://github.com/stelpro/Ki-Z-Wave-Thermostat/. See the section below on supported group metadata and categories for a complete list. How the heck did you find the ‘C by GE’ skill? The devices still respond to voice commands. Tap "Enable Smart Home Skills". Thanks again for pointing out that thread! Alexa says “Server is Unresponsive” on Smart Home Devices. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Alexa delayed response. Just speak one of the phrases listed below to tell Alexa … If Alexa doesn't discover your smart home device, here are some solutions to try. This starts the Alexa app scanning your home network for any attached smart home devices like a Honeywell thermostat, as shown next. Objects but then acts like its unresponsive. That's all you need to do. Alexa skill controls device but says the device is not responding Support Access the tab "Smart Home" in the Amazon Alexa app. You may have issues with this change. She's also an expertly-tuned speaker that can fill any room with immersive sound. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Server is unresponsive - Alexa App. The new Alexa skill supports Amazon’s version 3 (V3) of the Home Skill API which provides a much richer set of features for modeling devices for voice control. I see there's a custom device handler written by someone that many say solve some issues, so I'll look into that. Once you open the Alexa app, you'll see your thermostats under "Devices". Tap on the link "Your Smart Home Skills" located at the bottom of … Finally I can adjust the volume. From here, you can start a scan by Alexa for your thermostat. The Aeotec driver works for on/off/change color, but gives the 'not responding' every time for on/off. The last thing you want is to do the freezing walk all the way to the thermostat. Is to do the same for the corresponding smart home '' in the Alexa. A month ago been using that for a while so something must have a Stelpro thermostat. 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