When the company cancelled the Egypt tour on 9/9/2020 and confirmed via email that a refund will be made ASAP but may take up to 60 days, I waited. canceled the tour because of Covid-19, … I insured the trip with OAT's insurance company Allianz Global Assistance. Since the company changed its business model in late 2018, in my opinion, it is no longer as good a value as before (last minute itinerary change, lots of free time, less included meal, etc.) In my opinion, how a company behaves in difficult time says a lot about it. it was Allianz. Read about how this O.A.T. I have also warned my travel group as well as Facebook friends. In addition, they have offered us $500 discount each on any trip we sign up for in 2020. OAT then applied travel credits so that I had a credit balance of -$1989.35 on an invoice date June 17. Both trips were an excellent value with wonderful guides. Since the company changed its business model in late 2018, in my opinion, it is no longer as good a value as before (last minute itinerary change, lots of. On 5/1/2020 OAT sent a letter saying my trip was rescheduled for a year later. OAT in Boston later claimed that there was no medical facility in LIMA to treat me. Overseas Adventure Travel: Too Bad About This Company - See 110 traveler reviews, 27 candid photos, and great deals for Boston, MA, at Tripadvisor. At age 75, I might not be able to travel at a later/safer time. 7/19/2020. On virtually all our trips we've done some self hosted travel on either or both ends, and OAT has been able to make that work out much more economically than I could trying to stitch together the flights myself. Unsubscribe easily. We’ll start sending you the news you need delivered straight to you. I once again asked for the money to be refunded and was told my request would have to be submitted to a manager as an exception. Reply. Since they quit having the travelers tip for everything, we noticed that a lot of meals are now "on your own". All Rights Reserved. My Egypt tour in November was not as fortunate. After much hassle, time spent, letters to the AG of MA and the BBB of Boston, and MANY thanks to customers who. The trip directors, local guides, experiences, and small groups make OAT travel an exceptional experience! The company shut down the blog on its website to discourage communication among travelers. No travel insurance covers Covid 19-related travel disruptions. SO sorry for the folks who have had a bad experience but need to say we've done 5 trips and every one of them has been outstanding. I have traveled with them to Israel and now Africa. TFT offers a full range of travel experiences that teens can choose from to create their own ideal international experience. Thank you, you have successfully subscribed to our newsletter! At this point I'd have to say I would not want to travel with any other travel company. Senior Travel … yu243229. Get the 360 view of Overseas Adventure Travel (O.A.T. I have since traveled two more times with OAT and been generally very satisfied with OAT. Overseas Adventure Travel Cruise Reviews: See what 5 cruisers had to say about their Overseas Adventure Travel cruise. When the owner went to safari after returning from there he thinks about providing the cheapest service for almost every place. Overseas Adventure Travel offers unique small group adventures worldwide to Americans over 50. Overseas Adventure Travel customer service Mar 03, 2012 @ Pissed Consumer Overseas Adventure TravelOverseas adventure travel is a tour and travel company which started in 1978. Overseas Adventure Travel – Review, Best Deal, Coupon Code [2020] May 13, 2020 February 26, 2020 by admin. Vantage Travel? Originally OAT offered a full refund and future travel credit. Preview. posted on this site, we finally received our refund check. I have traveled nine times with Overseas Adventure Travel. A Closer Look at Solo Travelers. The trip leader did not believe me after my cold shower until they checked out the room. ConsumerAffairs is not a government agency. I have gone on 6 trips with them and have paid for another one this summer. I called to cancel the trip in late April due to the pandemic and requested a refund for a trip that was paid in FULL 11 months in advance. I've never taken a trip with OAT (although I tried, but that is another story). Sep 15, 2020; Overseas Adventure Travel - OAT Sep 13, 2020; Best trip insurance company Sep 11, 2020; Refund for a trip cancelled by Grand Circle tTours Sep 11, 2020; What are your plans as a snowbird this winter Sep 09, 2020; Grandparent grandchild trip ideas Sep 07, 2020; Newly widowed. Graeme January 12, 2019 February 2, 2019 Africa , Europe , Travel tips No Comments In July 2018 Connie and I, along with four of our friends, took our first trip with Overseas Adventure Travel, on the Tanzania-Serengeti Tented Safari trip. For more information about reviews on ConsumerAffairs.com please visit our Is this a romantic place or activity that you would suggest for, Is this a must-do if you are traveling with a, Is this a place or activity you would go to on a, I have travelled with OAT to Tanzania and also to Iceland. OAT no longer provides refunds for trips, even if the company cancels. People who are happy with their experience return again and again. by Juanita Monette (Hermosa Beach, CA, USA) Mating Lions. O.A.T. DO NOT travel with Overseas Adventure Travel. Reply. Overseas Adventure Travel/Grand Circle Travel used to be a good company, but they got too large. Start your review of Overseas Adventure Travel. The next stops were Lima (Macchu Pichu), Quito, and, finally, the Galapagos Islands. Overseas Adventure Travel by: Anonymous I would like to know if anyone is familiar with this company. There was absolutely no communication between OAT and myself and I had no input in the matter. 113 reviews. I am out my full trip, airline and insurance expense. In the past few years, I traveled with them twice every year. OAT is a great tour company choice for singles in their 50s and above. Please contact us at request@oattravel.com so that we may review your situation. 5 years ago. Lions Mating in the Ngorongoro Crater: Overseas Adventure Travel Review. See photos, videos, itineraries and more to know if Overseas Adventure Travel … I don't want to pay in full close to departure date in late May. See reviews below to learn more or submit your own review. The OAT is the first travelling agency setup in 1978 in the US. We value your privacy. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. All of our tours have had fantastic tour directors who have been from the country that we were visiting. 42 reviews. After taking 12 tours with them, they treated us terribly. I’m going in March with Overseas Adventure Travel. 66 helpful votes. I have traveled nine times with Overseas Adventure Travel. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 We agree with other reviews, do NOT buy their insurance. You would think that after 9 trips we would get better rooms as has been mentioned in other reviews, but this is often not the case. Overseas Adventure Travel Senior Cruises: Read 3 Overseas Adventure Travel Senior Cruises cruise reviews. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This is my major complaint. In 2000 I made my first of 76 trips with Grand Circle and Overseas Adventure Travel. Read our community guidelines. If we count the achievement of OAT then it is countless there are thousands of people who are happy with the service of OAT. View all 2 photos. Dear Tripped Up, My trip to Egypt with Overseas Adventure Travel was scheduled to depart in late March. This is the version of our website addressed to speakers of English in the United States. I protested the higher cost and was told they would investigate the travel credits that had been offered by the agent. Overseas Adventure Travel (OAT), is a travel company that caters to adults over 50. Steve **. FAQ. The overall rating of the company is 2.7 and consumers are mostly neutral . Buyers beware! OAT, understandably, cancelled the trip but refunded our insurance premium, flight and trip costs, and upon receiving our receipts, will refund the China Visa application fees we had incurred. Overseas Adventure Travel, Boston: See 106 reviews, articles, and 27 photos of Overseas Adventure Travel, ranked No.343 on Tripadvisor among 393 attractions in Boston. I protested this and was elevated to a manager who told me they would not make an exception. Overseas Adventure Travel has been in business for over 40 years and is part of Grand Circle Travel, so there may be overlapping bookings from both sources. Had paid $1000 deposit to OAT. 5 stars in my book. Marla B. Lawrence Township, United States. TFT's motto is "Teaching teens to be travelers, not tourists," and their itineraries are designed to reflect this. My husband and I had planned to travel to China and Tibet with OAT on March 23, 2020. What is truly shameful is that O.A.T. 1. Luckily after a waiting period of 60 days, we received a full refund from Visa. Easy Travel We have done 9 trips with OAT and most of them have been very enjoyable. I was lured by the deep discount offered by OAT to pay in advance and in cash (ACH debit). 3 reviews. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 My wife and I booked a Sicily tour for spring 2020 and paid over $17,000. Overseas Adventure Travel: Revision of Original Review - See 112 traveller reviews, 27 candid photos, and great deals for Boston, MA, at Tripadvisor. We booked a river cruise, including airfare, and documented every detail. Review of Overseas Adventure Travel (O.A.T.) or are they both about equal? Sign up to receive our free weekly newsletter. We were so excited to view the Big 5. After a travel-challenged 2020, the future of travel is looking brighter. Original Review: Purchased trip to Egypt on 10/26/2019 which included trip insurance with the provision I could "cancel for any reason". Fraudulent Company will NOT Refund Clients, I booked a trip to Costa Rica with O.A.T. Reply to: Road Scholar versus Overseas Adventure Travel. A day later, I received a FULL REFUND for the entire trip from OAT. Sorry, there are no tours or activities available to book online for the date(s) you selected. Reviewer13108741 Sign in to contact user. A community for curious adventure travelers "Traveling” Through Covid-19 . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Overseas Adventure travel Review. Dear Tripped Up, My trip to Egypt with Overseas Adventure Travel was scheduled to depart in late March. We have taken 2 GCT tours and 5 OAT tours. Share Report. We had ONLY experienced outstanding customer service and their offer after our 2020 trip was cancelled was remarkable. BOSTON, Jan. 4, 2021 /PRNewswire/ -- After a travel-challenged 2020, the future of travel is looking brighter. Please choose a different date. OAT said they would send a refund in 90 days. Very disappointed that OAT is clearly forgoing customer service in favor of their own financial protection. Does one offer better accomodations, meals, etc. Overseas Adventure travel Review. Re: Road Scholar versus Overseas Adventure Travel . The company is rated A+ by the Better Business Bureau and has received awards for being the best company for solo travelers. We booked a tour with O.A.T. So I lost $600 of my deposit and the $2300 in travel insurance all in a period of one month. Soon we discovered they had changed our cabin without notifying us and that one of the flights had disappeared, while the total price remained the same. There were lots of horrible stories of the company refusing to issue refund. This company is not yet accredited. By the way the OAT insurance Company??? Recent recommendations regarding this business are as follows: "Claim has been satisfactorily settled. Overseas Adventure Travel review from Dallas, Texas: In March 2011, I booked an African safari with Overseas Adventure Travel scheduled to depart in December 2011. With great effort of our Guides, knowledgeable and enthusiastic, they sighted expertly these exquisite animals (Lions, Elephant, Thanks to the excellent assistance of the Massachusetts Attorney General's Office as well as the Better Business Bureau of Boston, I finally received a full refund from Overseas Adventure Travel for an October 2020 trip that they canceled. 113 reviews. I have been informed by OAT and their insurance company "Allianz" that I am to get a full refund and to expect same within 8-10 days. They ignored our written request for a refund and did not provide any satisfaction when contacted by phone. Instead, I receive a new invoice on 8/11/20 with Miscellaneous "COVID Certificate Issued" cost of $1989.35 added to trip cost, so now my credit balance is zero. Level Contributor . If you are anxious to know your ship’s reputation, just Google the ship’s name and add “reviews.” 0 friends. I have only good reviews for Overseas Adventure Travel. However, over the last month OAT has made a complete turnaround. I was given no option but to return home ASAP (2 days later) although by that time I had recovered. Just thought consumers should be informed as to what type of company they are dealing with. traveler takes her great-grandkids on imaginary journeys through her travel stories and photos. We're great fans of both Overseas Adventure Travel and Grand Circle Travel. We paid in full for a trip to India and found out that they still plan to fly us via Air India after FAA has downgraded the airline due to safety concerns. Overseas Adventure Travel Reviews (67) Add a review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your message. We're glad to know that you've received your refund. Eventually, I contacted the Attorney General of Massachusetts (also in charge of Consumer Complaints). A link has directed you to this review. Re: Road Scholar versus Overseas Adventure Travel . Copyright © 2020 Consumers Unified LLC. People who are … Their air department has gotten better over the years, but we find using miles to be best. Overseas Adventure Travel, Boston: See 112 reviews, articles, and 27 photos of Overseas Adventure Travel, ranked No.343 on Tripadvisor among 392 attractions in Boston. Travel For Teens is a program provider that believes that teen travel should be both enriching and fun. Overseas Adventure Travel was first mentioned on PissedConsumer on Apr 10, 2011 and since then this brand received 17 reviews. Reply. OAT has several reserved spots for single travelers at no extra cost and I feel sin, Oversea Adventure Travel is remarkable..they have the best guides. Initially, I only requested reimbursement for the second half of the trip. Its location on this page may change next time you visit. in November 2019. I … We partnered with Solo Traveler on their annual reader survey—and here’s what we learned. Until we know that COVID19 has been contained, we are not likely to take them up on the last offer, but the how they have handled the rest of the cancellation truly reflects excellent customer service! Find out what works well at Overseas Adventure Travel from the people who know best. they are owed a refund will follow up with the two agencies listed here (each has online help) if you are having a problem working directly with OAT. Customer care since then has been awful. When we opted for a refund, we were notified that refunds were no longer available and we were required to rebook the same or different tour for future travel. Enjoy reading our tips and recommendations. I was stunned by the poor communications and unfair treatment by OAT. Funny, I just posted on a thread about Egypt cruises. Overseas Adventure Travel ranks 36 of 566 in Travel Agencies category. Europe - Compare OAT (Overseas Adventure Travel vs. Odysseys Unlimited - Both specialize in small group tours. Seaport District / South Boston Waterfront Hotels, Hotels near Christopher Columbus Waterfront Park, Hotels near Leonard P. Zakim Bunker Hill Bridge, Hotels near The First Church of Christ, Scientist, Hotels near (MHT) Manchester Municipal Airport, Conference & Convention Centers in Boston, Boston Tea Party Ships & Museum: Tickets & Tours‎, John F. Kennedy Presidential Museum & Library: Tickets & Tours‎, Isabella Stewart Gardner Museum: Tickets & Tours‎, USS Constitution Museum: Tickets & Tours‎. In 2000 I made my first of 76 trips with Grand Circle and Overseas Adventure Travel. O.A.T. Senior Travel forums . I am quite shocked by some of the reviews. Overseas Adventure Travel, Boston: Address, Phone Number, Overseas Adventure Travel Reviews: 2/5 Overseas Adventure Travel offers unique small group adventures worldwide to Americans over 50. Save . Upon stepping off the plane in Lima, my chest severely contracted -- the first time ever! Ripoff Report on: Overseas Adventure Travel - Overseas adventure travel booked trip with stated cancellation penalty cancelled but no refund boston ma continues to send out marketing brochures and actually has an ad on their homepage that reads "our NEW Risk-Free Booking." And the service complaints, wow, we've had great help from these guys. Both GCT and OAT are part of the same travel company. Had to cancel for unforeseen medical reasons following month. Read Guest's review of the Overseas Adventure Travel www.oattravel.com, 32 of 32 Overseas Adventure Travel www.oattravel.com reviews, & compare with other Travel Agents at Review Centre Complaint Review: Overseas Adventure Travel - Boston MA. OAT obviously valued short-term monetary benefits over long-term customer loyalty and in our case, lost. Original review: Feb. 19, 2020 Overseas Adventure Travel (OAT), is a travel company that caters to adults over 50. My name is Jesse Slome and when I am not directing several insurance trade organizations, I am exploring the globe. But have done many with RoadScholar. We have taken 2 GCT tours and 5 OAT tours. Overseas Adventure Travel (O.A.T. Our trip to China was a last minute deal and they will give us the same price if we book the trip in 2020. We think using OAT for exotic destinations, i.e. We booked a river cruise, including airfare, and documented every detail. There are several types of… POPULAR POSTS Night Market in Morocco, Exotic and Make Forget Yourself! Communication was never a strong suit of the company. Overseas Adventure Travel, Boston: See 112 reviews, articles, and 27 photos of Overseas Adventure Travel, ranked No.343 on Tripadvisor among 391 attractions in Boston. When the owner went to safari after returning from there he thinks about providing the cheapest service for almost every place. EDitorial Comments. 5 years ago. My attitude toward OAT has changed and I now feel confident about traveling with them. Reviews from Overseas Adventure Travel employees about Overseas Adventure Travel culture, salaries, benefits, work-life balance, management, job security, and more. OAT tends to provide experiences outside the normal travel agency, small groups, run by local folks, spending quality time with local folks. The route includes a stop on Beacon Street near the iconic Cheers. 1958), Overseas Adventure Travel (est. The company is rated A+ by the Better Business Bureau and has received awards for being the best company for solo travelers. WARNING! I’ll have to report back after my trip ( I’ve traveled about 17 times with the company). I have seen mixed reviews from the BBB for this company. I have gone on 6 trips with them … We booked a river cruise, including airfare, and documented every detail. 69 traveler ratings + professional review. After taking 12 tours with them, they treated us terribly. more, Recommended experiences in and around Boston. Use the Chase Sapphire card's insurance and buy supplemental evac when in Africa. I received a call from the Massachusetts A.G. Consumer Advocacy and Response Division the next day. We are now booked for a longer and. 2020 was a total disaster! Bottom line...After being an OAT customer for more than a dozen years, I will never again trust OAT with my money. In 2016, I began my first OAT trip in the Peruvian Amazon. Report inappropriate content . Without any prior notification, they withdrew the refund option and instead booked us on an identical tour for 2021. 55 posts. I was to travel to Morocco in March. Tours). OAT Tripadvisor promised I could cancel any time for any reason and get 100% refund, which is stated in their contract, and I agreed to take travel insurance, for which she pushed hard ($2300). After months of filling out Allianz's online forms, plus sending them hard copies and a physician's letter, since it was impossible to reach anyone there by phone, I gave up being stonewalled by Allianz and recontacted OAT. I hope other travelers who believe. By land and sea, we explore on—and off—the beaten path with a resident OAT Trip Leader, immersing ourselves in local cultures, sampling unique modes of transportation, and staying in authentic lodgings that reflect the essence of your destination. Both GCT and OAT are part of the same travel company. However you choose to travel, your &Beyond adventure will be defined by flawless, around-the-clock assistance, first-class guides, and extraordinary guest experiences. Nica, We appreciate your loyalty over the years and apologize for the frustration you’ve experienced as we work to address each traveler's unique circumstances. Should I get a refund from the above company I will post a response when that event happens. OAT cancelled the trip due to COVID-19 and originally offered a full refund as an option (as required by Mass state law). Communication was never a strong suit of the company. No call or email to explain the additional cost. We then reserved a 2021 tour. This is a difficult time for everyone and OAT has made full reparation. Find great deals, tips and tricks on Cruise Critic to help plan your cruise. How do I know I can trust these reviews about Overseas Adventure Travel? OAT's answer was that they could do nothing to help me and that I had to deal directly with Allianz. Unsubscribe easily. OAT is very affordable and if you book with them do not expect anything over a 3 star hotel or the worst rooms in a 4 star. I now understand that our very competent guide was communicating with his 'local' supervisors who made no attempt to provide medical assistance, even oxygen, for three days until I was hotel bound in Quito. I have found the places we have stayed in all over the world to be better than any we could afford on our own: palaces in India and 5 star hotels in Morocco, for example. This would have been my 12th OAT trip. Toronto, Canada. This was almost a month ago and I have received "nothing". We saw elephants and zebra adults and young. Original review: Feb. 5, 2020. Uncover why Overseas Adventure Travel is the best company for you. Do not buy masks from unknown unreliable websites! I have taken several trips with both Overseas Adventure Travel as well as their parent company Grand Circle Travel. Overseas Adventure Travel is among the largest and best-known travel companies that develop tours specifically for seniors. Asia, Africa, etc (versus Europe) is best even though we got such good deals in Spain that we took both North and South Spain and the wine was unlimited and we had a great time. All of our tours have had fantastic tour directors who have been from the country that we were visiting. Experience the Mysterious Beauty of the Hidden Ruins of… Cheap Hotels in the World Top Locations 10 Must-go Destinations in Paris Rome: Responsible Food Tourism What to Eat in Malaysia? Thanks to the many others who contacted the Massachusetts Attorney General consumer affairs division. The multitude of OAT itineraries are highly creative, and often they are land tours only. Start your tour at 200 Atlantic Avenue (end of Marriott Longwharf Hotel). Thomson Family Adventures also offers Specialty Adventures to suit all family set-ups, whether you’re a single parent to twin toddlers or a couple looking for a way to keep their teenage son and his 80-year-old grandma entertained. There's no better way to learn what an adventure is like than from the firsthand experiences of your fellow travelers, and our Traveler Reviews are the real deal—unbiased, unedited, and continuously updated as travelers post their thoughts—giving you an honest appraisal of the discoveries that await you on our adventures. Within two hours, I was very ill....parched, dizzy, exhausted. Reviewer10843383 Sign in to contact user. Does one offer better accomodations, meals, etc. A call to OAT indicated these "COVID certificates" are for future travel, even though I was told it would be refunded. Thank you, OAT! The difference in RS and other tour companies that I have used is that RoadScholars are educational tours while the others were not. After taking 12 tours with them, they treated us terribly. OAT and Grand Circle are not to be trusted at this point. So beautiful. Definitely a conflict of interest. Their guides are excellent and always attentive to the group's needs. The overall rating of the company is 2.7 and consumers are mostly neutral.. I called to ask for the credit balance to be refunded. It took a lot of careful record-keeping of EVERY conversation along with a lot of time, but it was worth the effort. This difficult experience is behind me and I hope covid-19 will not be an issue when I want to travel to Morocco with OAT next March. Written on: 11/10/2018 by Brendat1949 (1 review written) Overseas Adventure Travel/Grand Circle Travel used to be a good company, but they got too large. Clearly, I had developed High Altitude Sickness, severely exacerbated by our direct travel to an artisan village at an higher altitude than Lima. Please accept our apologies for your difficult experience. We value your privacy. Overseas Adventure Travel was first mentioned on PissedConsumer on Apr 10, 2011 and since then this brand received 17 reviews.. Overseas Adventure Travel ranks 36 of 566 in Travel Agencies category. Our 2020 OAT tour to Israel and Greece was cancelled due to COVID-19 (understandable). On 11/10/2020, I called and was told that refund is now up to 90 BUSINESS DAYS! I am among the many customers whose travel was affected by Covid-19. In the past few years, I traveled with them twice every year. Our content is intended to be used for general information purposes only. I would not recommend traveling with Overseas Adventure Travel. Get buying tips about Travel Agencies delivered to your inbox. We have taken 5 trips with OAT and each one has been excellent in its own way. Everything went exactly as planned and the food was great.

Explore the Cradle of Liberty easily and economically with this trolley tour. I got my refund thru the credit card company. Moreover, if the time traveling, you just need a place to just spend the night. Original review: Feb. 5, 2020. Embed review. (about $3,500). They offer 3 different trips to Africa...I went to Kenya and Tanzania..but, thi, This was an absolute amazing trip. $ 2000 more than a dozen years, I traveled with them, they treated us.! Been excellent in its own way ” Through Covid-19 about Overseas Adventure Travel is among the customers. That develop tours specifically for seniors what 5 cruisers had to deal directly with Allianz her. 2020 February 26, 2020 February 26, 2020 February 26, 2020 Cruises!: Feb. 19, 2020 Overseas Adventure Travel - Boston MA Cruises: 3! Need a place to just spend the night investigate the Travel credits that had been offered by the agent... Written request for a South African safari is posted thru the credit balance to accredited! 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To send out marketing brochures and actually has an ad on their homepage reads! 76 trips with Grand Circle and Overseas Adventure Travel to the group 's needs minute. Many calls, I only requested reimbursement for the date ( s ) you selected own... Traveled with overseas adventure travel reviews, they have offered us $ 500 credit for Travel. Now booked for Travel in late May since requested my money back and OAT are part of the same company. And CEO insights of time, but we find using miles to be travelers, not,... Oat itineraries are designed to reflect this elevated to a manager who me. Would not make an exception at a later/safer time when a reply is posted choice for singles in their and! Themes include solo parent Travel, Family Reunions, and, finally, the parent company, does take people. Told it would be refunded response when that event happens ( I ’ m going in March with Overseas Travel. Reply to: Road Scholar versus Overseas Adventure Travel that you 've received your..