I was just curious if anyone has had to deal with before this and can help. So it doesnt matter what artists come and say, we demand to not use Ticketmaster. Ticketmaster has the venue and the venue has its hands tied. How does one call the government and be like, Excuse me, can I speak to a manager?. Ticketmaster has been paid to take the heat over that for forever, so the public will never hate the act.. Then I went to the Site Settings for that page and saw that the only Permission blocked was "Ads". And what does that look like for a consumer? Whats striking to me is that as consumers, we complain about Ticketmaster screwing us over, right? Okay, but who would be the person you would go through Ticketmaster for your Taylor Swift? Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Enable Javascript For Safari Users. Thats generally the piece that as customers we dont think about as much. Press question mark to learn the rest of the keyboard shortcuts. Just log into your account on our website to access your tickets. But not every artist has the interest or option to do fan service like that. and then i turned off the wifi and used cell data i finally managed to get in the website omfg THANKS A BUNCH FOR THIS!!!! Depending on the app, user data such as your preferences or search history may be reset. Live Nation agreed to settle with the DOJ. And we ran a clean business we wouldnt deal with scalpers and canceled orders to brokers.. During the ticket buying process, our computer or your computer lost access to our ticketing systems. We use cookies to ensure that we give you the best experience on our website. Please check your webpage regularly to see if the queue circle is moving. Required fields are marked *. Last week, Brooklyns Barclays Center (home of the NBAs Brooklyn Nets and arena-sized concerts) ended a seven-year deal with SeatGeek one year into the contract, to partner up with its old vendor: Ticketmaster. But it also ends up leading to higher prices for us and less negotiating room for artists or independent venues, or the workers that end up dealing with Ticketmaster. When youre checking out, there will be a space to Add Promo Codes / Gift Cards; enter your credit code in this box. Where do I enter my credit code on Ticketmaster? I have a concert tonight and it won't load. If you're banned, you'll get that error ALL the time. The tour booked many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness. However, it is unclear whether these restrictions apply to events that have been rescheduled or postponed indefinitely. No other system on earth could deal with that volume. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Steve Waksman, the author of Live Music in America, said that even into the 1960s and 70s, there was some expectation that music especially the rock n roll of the hippie counterculture -should be free for the community, and to some degree anticapitalist., The idea that fans are owed something is not new, Waksman said. Total bullshit. And if youre looking at the state level, you can talk to your states attorney general. Persistence is key got it Ill keep trying. From what I can glean, there would be a much more flourishing venue scene. How to do that? Email! Creating an account is simple and secure! Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Tap the menu icon on the top left of your screen and click My Tickets.. How do I get my Ticketmaster account unblocked? If you have a bad restaurant experience, you leave because theres 20 others that you can go to, Brown told me. Our team will be happy to help. Yet the actual role that Ticketmaster plays in live music is widely misunderstood. Why do I get an error code on Ticketmaster? I told their manager Kelly Curtis, Your tour is going to be a mess, youre going to be embarrassed. We have the tech to turn off the resale market just put names on tickets like we do with airlines, Budish said. Can anybody check theirs and see if it lets you? Find the application you want to clear the cache of and tap its listing. Its not a one-off instance with Taylor Swift. Can I use a screenshot of my mobile ticket to enter? If you get to the end of your booking online and then see an error message, it might mean that the order hasn't gone through. But less talked about is its lack of flexibility. But say I own a building, he adds. But I think that merger is where Ticketmaster went from a shitty service to a monopoly. Save my name, email, and website in this browser for the next time I comment. Google Chrome (download latest) Microsoft Edge (download latest) Mozilla Firefox (download latest). The band filed a grievance with the Justice Department claiming the company strong-armed them out of venues when they wanted to play a low-priced tour. If a show cancels, you get your money back. im from overseas and i really thought i couldn't get into the US ticketmaster because of location ip address!!! Sub-Category: Order Help. Your United Center Account Manager for tickets. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. How do you get Ticketmaster to not think you're a bot? If Congress or regulators were to step in, how could they reform Ticketmaster and Live Nation? Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Please adjust the widget height to be less than the image height or upload a new image. International cards are also accepted on our desktop site. 18. Artists and the market set the prices, and you cant pay a Motel 6 price and stay at the Four Seasons.. Why are my tickets not loading on Ticketmaster? ONLINE QUEUE. Ticketmaster Error code 0002 occurs when users are trying to buy tickets. I was never attempting a ticket. Select "Forgot Password." Type in your email address and select "Next." You'll receive an email or a text if you selected the phone option with a 6-digit verification code. If no order appears in your Order History, we recommend that you then re-attempt your purchase. Please double check by logging into your account and checking your order history and your bank statement to see if you have a pending transaction from Ticketmaster UK. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. Ticketmaster soon signed deals with the Forum, Irvine Meadows Amphitheatre, Long Beach Arena and concert promoter Avalon Attractions. I'm signed in yet none of my future tickets load. The solution I found was to open the link and then click open on desktop website with the browser you are using on your phone. On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). These systems go into a nightly maintenance mode between 2AM and 4AM local time. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Instead, I get this same message after acknowledging the Terms & Conditions pop-up, with no way to break out of an endless loop between this error message the pop-up. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. Click Manage plan. Can you put boiled potatoes in an ice bath? Click the Sell Tickets button or the Sell button on the app. Oops. Why is the Ticketmaster queue not moving? Artists face limits too, as many arenas and stadiums have Ticketmaster exclusivity deals wherein playing at a venue means using Ticketmaster as their vendor. Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. Several sources cited a popular Miley Cyrus/Hannah Montana tour in 2007, which left bereft young fans weeping outside arena gates. That approach might work best for popular stadium tours like Swifts, where there are few similar-sized venues for acts to perform. What a lot of fans dont think about is that they created a really vertically integrated system where the service that we use for ticketing not only owns the majority of that market, they have exclusive contracts with at least 70 percent of the sports arenas that we go to, like the NFL stadiums. The Antitrust Division of the DOJ appointed an independent monitor to investigate Live Nation, which had to appoint a compliance officer and pay $1 million for each violation of the consent decree. Will a screenshot of a Ticketmaster ticket work? Tap the menu icon on the top left of the screen and click My Tickets.. If you own it all, you can thumb your nose at the marketplace, and that puts this problem in the hands of the Justice Department.. Type in your email address and select Next.. Indeed, for as long as Live Nation has owned Ticketmaster, the portion of the service fee that Ticketmaster retains has been falling and the venues share has been increasing., Ticketmaster grew so vast, in part, because it was a good deal for everyone else in the industry, according to Dean Budnick, co-author of the book Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped., Ticketmaster and Live Nation are both unfairly criticized, Budnick said. I accepted two other tickets earlier no problem. Sign In / Sign Up. 3. Present barcode to get scanned for entry and you're in! When Cyrus team switched to a no-resale policy, the next tour didnt instantly sell out. 23. 3 min read Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music star's upcoming stadium tour and found that. Advances to secure these contracts are revenue for the venue owners., Lefsetz agreed that ending exclusive deals is one obvious fix. today has been a stressful day. The AELP is a nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert antitrust laws. Get Ticketmaster to not think you 're in users are trying to buy tickets if have! Tech to turn off the resale market just put names on tickets like we do with airlines, Budish.. Could deal with that volume the ticketing system releases your seats because the transaction too! Get your money back desktop site building, he adds circle is moving can to... Is its lack of flexibility 0002 occurs when users are trying to buy tickets a.... 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